The audit evaluated overall condition and proposed specific solutions
- CZK 1,400,000 annual savings on building operations
- CZK 3,400,000 costs for implementing savings measures
- 2.5 years payback period
The building was previously self-managed
Brno residents know the Klášter Department Store well. It stands in the city center on Jaselská Street and consists of a complex of early Baroque buildings. Hundreds of people pass through these premises daily: visiting shops, services and cafes. The company Urbanon had previously managed this extensive property on their own — technically, legislatively, administratively and economically everything was running well. However, the pressure to streamline processes kept growing. And with it came new challenges: could the management and operation of the building be done better? Where and with what to begin? Light was finally shed on the situation by the audit report.
"We felt like we were putting ourselves on the line. The auditors took us apart atom by atom. They went through every meter of the building and investigated absolutely everything: what we do, how and why. The output was a 60-page document that showed us how to get the maximum profit and benefit from the property with minimal effort and cost. We still benefit from it every day."
Petr Prokš, Urbanon
Main goal — determine what to do with the property
Due to lack of experience, personnel capacity and "professional blindness", the client abandoned the idea of conducting the audit in-house. They decided to approach experts. From the collaboration, they expected primarily:
- flawless operation of the property,
- review of all processes,
- identification of technical deficiencies and their remediation,
- and a proposed solution aimed at tenant satisfaction, higher property yields, and financial and personnel savings.
"Every audit is always a huge challenge for me. A building is a complex organism where everything is connected to everything else. Many people are involved in its operation. And for it to achieve the expected result, everything must be perfectly tuned — from technical matters through administrative to process ones. Sometimes my team of specialists and I feel like detectives, technologists and visionaries all in one: we must grasp the property holistically and present clear and efficient solutions. And that is exactly what I love most about it."
Miroslav Bárta, PFM-Service
Audit results: clearly quantified, immediately applicable in practice
The audit provided a detailed view of the current state of Klášter Department Store and a plan for further development. It covered, among other things, supplier contracts for electricity and its billing, unification of electrical inspections including changes in their frequency, adjustments to insurance contracts and transition to flat-rate payments for services related to rent, introduction of an electronic doorman, replacement of building automation systems and installation of a modern transformer station.
The audit also included a summary of proposed solutions with quantified costs and benefits. By implementing all measures, the client will achieve annual savings of CZK 1,400,000 and an improvement in annual cash flow of CZK 2,300,000. The return on investment is relatively low — only 2.5 years.
What are the other benefits of the audit from the client perspective?
- Greater peace of mind and overview of all processes,
- reduced administrative burden,
- certainty that everything is in compliance with legislation,
- simplified contractual relationships with tenants,
- streamlined processes related to property operation and ownership.
Next steps and final recommendations
The audit report brought comprehensive benefits for the client. Based on it, the client decided that it is more efficient to entrust the management and operation of the Klášter Department Store to experts.
"Do you own or manage a property? Do you want everything in order from a legislative perspective, properly set internal processes, flawless technical condition of the property and technology, satisfied tenants, higher asset value and higher property income? Then I can recommend the audit with a clear conscience. The investment will pay off. Many times over and in a short time."
Petr Prokš, Urbanon
