Brno Technology Park manages projects much more efficiently

A capable project manager is the key to the success of every project. Is it worth having one on the team permanently, or hiring an external specialist? Brno Technology Park tried both. What surprised them about working with an external company and why would they never go back to an internal project manager?

3 benefits of the service from the client perspective

• Time savings thanks to working with just one person,
• guaranteed quality of suppliers and assurance of meeting deadlines including budget,
• creative and proactive approach to solutions.

We managed projects ourselves

Brno Technology Park is an extensive business park that over the past 30 years has become a European epicenter of innovation, science and research. All projects related to construction, reconstruction or space modifications were always managed internally.

However, obstacles gradually began to appear:

• project management was inefficient
• work came in waves and could not be planned ahead: there was either too much or too little
• collaboration with a large number of external suppliers was not always flexible

The client therefore decided to entrust project management to PFM-Service, with whom they had already long-term cooperation in facility and property management.

"We used to manage projects internally. We often encountered incapable suppliers who, instead of accommodating us, found a thousand reasons why something could not be done. We have never heard a single "no" from the PFM-Service project manager. We see great creativity and focus on results in their approach. We would never go back to exclusively internal project management. It takes too much time and energy."

Libor Skrášek, Brno Technology Park

Main benefits: time savings and solutions beyond expectations

The client collaboration with PFM-Service has been ongoing since 2014 and most frequently involved space modifications for new tenants.

From the client perspective, it brought these advantages:

• significant time and energy savings
• end-to-end project delivery
• quality work ensured by reliable suppliers
• professional yet human approach based on respect and trust
• results orientation, creativity in project management, activities beyond expectations

Future plans and final recommendation

The client plans to continue using an external project manager in the future. They would recommend the services with a clear conscience – it frees up more time that can be invested much more efficiently.